Tap to ride

Q1Do I need to register in advance?

A. No prior registration is required. Simply hold your card over the Dedicated reader for Tap to Ride installed at the ticket gate.
※Only the Tap to Ride cards of the brands listed above can be used for Tap to Ride payment.

Q2Is it necessary to charge the card in order to use tap to ride payment?

Credit and debit cards do not require pre-charging.
For prepaid cards, you need to load an amount greater than the usage amount in advance.
※Prepaid cards cannot be charged at ticket machines, fare adjustment machines, or station office.
※Debit cards require sufficient balance in the linked account to cover the usage amount.

Q3What should people do if they don't have a credit card?

In addition to credit cards, some debit cards and prepaid cards from eligible payment brands can also be used.

Q4When is the payment date for the fare?

The fare for the day of use will be settled the following day, and the payment will be deducted on the payment date set by the card issuer.
The deduction date varies depending on the type of Tap to Ride card you have contracted.
For debit and prepaid cards, the deduction is generally the day after the date of use. For credit cards, it will be in the following or the month after, depending on the usage date.
Also, the fare for one day's usage will be combined and billed as a single statement.
For more details, please contact your card issuer.

Q5Can multiple people use a single credit card to board and exit?

Multiple people cannot use the same card. Only the cardholder can use it.

Q6Can children use Tap to Ride?

If the cardholder's name is registered as the child's name, Tap to Ride can be used.
However, the fare collected through Tap to Ride will be the adult regular tickets fare only.

Q7Can iPhones, Android smartphones, and wearable devices (such as smartwatches) be used?

You can use your smartphone (Apple Pay or Google Pay) or wearable device (such as a smartwatch) by registering a Tap to Ride card.
Please check with your card issuer to see if your card can be registered with these services.
Note that some devices may not be compatible. To confirm if your smartphone supports Tap to Ride for public transportation, please contact the smartphone manufacturer.

※iPhone and Apple Pay are trademarks of Apple Inc., registered in the U.S. or other countries.
※The iPhone trademark is used under license from Aiphone Co., Ltd.
※Android and Google Pay are trademarks of Google LLC.

Q8Can using a credit card result in the leakage of personal information or card usage history?

Payment processing via Tap to Ride follows international security standards for credit cards and is handled appropriately by the card company and system management company.
We do not collect personal information, including the card number, of customers who use Tap to Ride for boarding. We only collect usage history related to the ride.